Shipping policy
Processing Time
Most items are made to order. Orders are typically processed within 1–3 business days before shipment.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- Europe: 3–7 business days
- Other countries: 7–15 business days
Please note that delivery times are estimates and may vary due to customs or carrier delays.
Tracking
All orders include tracking information. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
For USA buyers: All customs duties included in shipping
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.